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Library Services For Corporate Clients

About the Library
The major role of the Academy Library, University of New South Wales at the Australian Defence Force Academy, is to support research and undergraduate and postgraduate study within UNSW@ADFA, and also the military study and training programs of the Academy.

Major national collections in International Defence, Strategic Studies, and Military History and major ACT collections in Engineering and Australian Literature are included in the Library's holdings of over 420 000 volumes. There are current subscriptions to some 1 400 periodical titles in print and to over 30 000 electronic journals.

Services for Corporate Clients
The Library offers excellent information services to corporate clients, on a fee-for-service basis. Individual requirements can be negotiated, including the provision of staffing at the client’s offices, if required. Details of some suggested information services packages are provided but these can be tailored as required.

Information Services: Our subject specialist liaison librarians are highly skilled in searching a variety of print and electronic sources, including the Internet, and in training others in how to get the best search results.

The Inter Library Loan and Document Delivery (ILL/DDS) Service is very efficient at sourcing and quickly obtaining journal articles, conference papers, books and other resources. ILL/DD services may be requested online, via our website, and in many cases results are delivered electronically, or as specified by the client.

Contact Details
To discuss your information requirements, please contact Jan Gordon, Manager Academy Library, UNSW@ADFA (Ph: 02 6268 8122 or email: j.gordon@adfa.edu.au)

Our Postal Address is:
Academy Library, UNSW at ADFA,
Australian Defence Force Academy
Northcott Drive,
Canberra ACT 2600

Phone: 02 6268 8882
Email: library@adfa.edu.au
http://www.lib.adfa.edu.au/

Basic Packages

Package 1 ($450 + GST)
Includes:
• Up to 50 loans from the Academy Library collection
• 200 pages of photocopying (if self service); 100 pages if undertaken by Academy Library staff
• Assistance in using the collections and services
• Access to the online catalogue

Information Search services, Inter library loans and document delivery services are available on a fee-for-service basis.

More information about these services is contained below under Optional Services.

Package 2 ($1000 + GST)
Includes:
• Basic package 1
• 10 inter library loans (standard)
• Photocopying (500 pages; or 250 pages copied by Academy Library staff)

Information Search services are available on a fee-for-service basis.

More inter library loans can be purchased under our Optional Services.

Package 3 ($3000 + GST)
Includes:
• Basic package 1
• 25 interlibrary loans (standard)
• 10 interlibrary loans (Rush requests; response within 24 hours)
• Photocopying (1000 pages; or 500 copied by Academy Library staff)

Information Search services also available on a fee-for-service basis.

More inter library loans can be purchased under our Optional Services.

Optional Services for Corporate Clients

Inter Library Loans/Document Delivery Service:

    Standard $25 per item
    Rush $45 per item (response within 24 hours)
    Express $65 per item (response within 2 hours)
Purchase blocks of requests 10 standard requests - $250
25 standard requests - $594 (5% discount)
50 standard requests - $1125 (10% discount)
10 Rush requests - $450
25 Rush requests - $1069 (5% discount)
50 Rush requests - $2025 (10% discount)
Document Delivery
(where sourced from a commercial supplier)
At cost from supplier plus $15 per item
(Where the number of items obtained from the Academy Library’s collections is substantial it may be advantageous to purchase a ‘Basic Service’ package. The Academy Library can monitor this service provision and advise when this may be to the client’s benefit. See below for details.)

Information Search Services:

These services are provided by subject specialist liaison librarians who are highly skilled in searching a variety of print and electronic sources. Results from searches undertaken by the librarians are delivered in the format nominated by the client - print (by mail or fax); on disc; or via e-mail.

Cost: $100 per hour; minimum charge $20.00, plus associated fees. Note: Online searching also incurs additional fees as charged by the vendor/host (database access fees, telecommunications, etc) and printing costs. Many searches take less than one hour and estimates can be provided in advance.

Additional loans from the Academy Library collection:

  • $250 for 50 items, or
  • $450 per 100 items

Photocopying:

  • Additional photocopies - minimum order $34 per 200 pages (self-service) or 100 pages (for copying undertaken by Academy Library staff).

Invoicing:

Invoices will be issued on a monthly basis or, as agreed with a client.

20 September, 2007