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Electronic Access Problem

Use this form to report any problems accessing the catalogue or databases.
Please visit the Knowledge Base before submitting problems.

Also note that this page uses Javascript. If the fields on Web Browser information appear blank, then this may indicate that your problem is browser-related, and that you should not proceed until Javascript is functioning.

Please fill out the required details

Name:  *required
E-mail address: *required
Phone Number:
Academy Library Borrower Number:

NB: Requests without a Borrower Number will receive a lower priority
ADFAPass ID/Login:

NB: Allows Academy staff and students to check on submitted Requests

Database (required)
What is the name of the database you were attempting to access?

Error Message (required)
What was the Error Message you received when trying to access this Electronic Resource
Please give as much of the error message as possible

 
Please list the steps you took from the library homepage, including usernames and passwords, and any resulting messages.

Access Information

Have you been able to access this database successfully from off campus this year? Yes No
If accessing these databases from off campus, what Internet Service Provider are you using?  If accessing from on campus put N/A
Browser Name
Browser Version
Browser Platform
Java Enabled

Thank you for your time. We will endeavour to rectify the problem as soon as possible.

      Please type in the following field to validate your Request:
      (mandatory)

 

20 September, 2007